Having trouble? Call 207.590.7332

FAQ

When placing  an order via the internet, go to the page of the product(s) you wish to purchase.  From there simply enter the quantity you wish to purchase and click the “Add to Cart” button next to the item and this will place the item(s) in the “Shopping Cart”. You can continue to shop and place more item in your shopping cart or immediately checkout.  Once you are finished shopping and are ready to check out, you can create an account that will securely store your information for future orders.

Should you have any problems during checkout please feel free to call us so we may assist you!

To cancel an order, simply go to the “Contact Us” page and fill out the form with the subject “Refund”.  Provide your name, phone number, email address and someone will get back to you in a timely fashion.  You can also email sales@backintimeprimitives.com with a forwarded email-reciept and the subject “Refund”.

Click here for our Order Form.

Phone Orders are accepted for customers that are not comfortable with placing orders online or placing credit card information online we will gladly accept your order and information by phone. Please call us at 207-590-7332. Please leave us your name, phone number,  a brief message and we will return your call within 24-48 business hours

Fax Orders are accepted, just print and fill out the Order Form and fax it to 207-247-6013.

Mail Orders are accepted, just print and fill out the Order Form and mail it to:

Back In Time Primitives

P O Box 123

Waterboro, Maine 04087

Sales tax is only added to the price of an order if the shipping address is within the state of Maine.  The Maine state sales tax is 5.5%.

Please use our contact form by clicking here and explaining the issue you are experiencing.  Please use the subject category “Technical Issues”.

There is a section on the checkout screen that you can enter your code into and refresh to receive the promotion.

Back In Time offers layaways to our valued customers.  Please contact us for details

Should you find the identical product with a better price, please let us know. We will do everything we can do to price match that item. Please contact us with the website name and product.

Please contact us via the contact form for more information and we will do our best to fill your order in a timely fashion.